social-network-anti-patterns

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(moved Nsyght from Services that import hCard+XFN supporting friends lists (which it doesn't do) to social-network-anti-patterns requesting username/password to another site)
(major update: added more AKA for other site login password anti pattern, better ambient searchability, Nsyght screenshot, site/feature headings, more screenshots&services, new antipattern Join to fix)
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While [[social-network-portability]] documents what to do to put your site on the open social web and be a good user-centric service in general, it's been noted that not everyone follows such advice and instead opts for a bunch of alternative either one-off (wasteful) or downright user-unfriendly tactics.  This page documents such [[anti-patterns]] of social network design and implementation and provides (unfortunately) real world examples of such badly designed sites.
While [[social-network-portability]] documents what to do to put your site on the open social web and be a good user-centric service in general, it's been noted that not everyone follows such advice and instead opts for a bunch of alternative either one-off (wasteful) or downright user-unfriendly tactics.  This page documents such [[anti-patterns]] of social network design and implementation and provides (unfortunately) real world examples of such badly designed sites.
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== Upload your Address Book ==
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== Spam your contacts ==
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Many social networking sites ask you to upload your address book. <strong>This is a bad idea.</strong>
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Many social networking sites ask you to <span id="Upload_your_Address_Book">upload your address book</span>, or "Find Your Friends", when what the feature really does is '''Spam your contacts'''.
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Since so many sites seem to use your uploading of your address book as tacit/implied permission to spam all your friends with invites, this will annoy your friends, and make you look foolish.
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These sites seem to use your uploading of an address book as tacit/implied permission to spam all your friends with invites, which will annoy your friends, and make you look foolish. Making users annoy and look dumb to their friends is not good design.
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=== Quechup ===
 
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* [http://www.ibert.be/2007/07/quechup-disaster.html Quechup disaster]
 
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* [http://mashable.com/2007/09/02/quechup/ Are You Getting Quechup Spammed?]
 
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* [http://www.chrishambly.com/content/quechup-and-mass-hysteria Quechup And Mass Hysteria]
 
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=== ShareThis ===
 
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[http://flickr.com/photos/factoryjoe/1345315346/ http://farm2.static.flickr.com/1143/1345315346_8eb2cf4d7c_o.png]
 
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=== workarounds ===
 
This spamming behavior is now so bad, that users are creating new email accounts to knowingly avoid the problem:
This spamming behavior is now so bad, that users are creating new email accounts to knowingly avoid the problem:
* [http://twitter.com/lisamac/statuses/239777272 Lisa McMillan on Twitter] <blockquote><p>"getting a special email account with no contacts for signing up to social networks. Then, I won't mind when they hijack my address book."</p></blockquote>
* [http://twitter.com/lisamac/statuses/239777272 Lisa McMillan on Twitter] <blockquote><p>"getting a special email account with no contacts for signing up to social networks. Then, I won't mind when they hijack my address book."</p></blockquote>
Solution: support [[social-network-portability]] instead, not address book spamming.
Solution: support [[social-network-portability]] instead, not address book spamming.
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 +
Read more about why this is an anti-pattern:
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* 2007-12-19 [http://factoryjoe.com/blog/2007/12/19/public-nuisance-1-importing-your-contacts/ Chris Messina: Public nuisance #1: Importing your contacts]
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 +
Here are some sites that are currently doing this:
 +
 +
=== Quechup find your friends on ===
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[http://www.flickr.com/photos/chrishambly/1302362704/ http://farm2.static.flickr.com/1339/1302362704_63d97a8930.jpg]
 +
 +
Quechup has a feature to "find your friends" which, even if it says "no contact present" will spam all your contacts in your address book and thus annoy all your friends and embarrass you.  Clearly it is not just ''finding your friends from'' your address book, it is ''inviting everyone in'' your address book.
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* 2007-07-31 [http://www.ibert.be/2007/07/quechup-disaster.html BERT VAN WASSENHOVE: Quechup disaster]
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* 2007-09-02 [http://www.chrishambly.com/content/quechup-and-mass-hysteria Chris Hambly: Quechup And Mass Hysteria]
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* 2007-09-02 [http://mashable.com/2007/09/02/quechup/ Mashable: Are You Getting Quechup Spammed?]
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* 2007-09-05 [http://www.brianoberkirch.com/2007/09/05/should-google-help-us-stop-quechup-spam/ Brian Oberkirch: should google help us stop quechup spam?]
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 +
=== Spock scan my address book ===
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* 2007-12-17 [http://beth.typepad.com/beths_blog/2007/12/beware-of-spock.html Beth Kanter: Beware of Spock is not Star Trek 2.0 .... Beware]
== Enter your other site login and password ==
== Enter your other site login and password ==
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Also known as the "<span id="Enter_your_email_login_and_password">Enter your email login and password</span>" anti-pattern.
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Also known as:
 +
* "<span id="Enter_your_email_login_and_password">Enter your email login and password</span>" anti-pattern.
 +
* Third Party Password Antipattern ([http://flickr.com/photos/tags/3ppantipattern 3ppantipattern], tppantipattern)
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* Password Antipattern
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Giving any site your login credentials/permissions for another site or service is a <strong>very bad idea.</strong>
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Giving any site your login credentials/permissions for another site or service is a <strong>very bad idea.</strong> You cannot trust that the site will treat your login credentials with proper care (e.g. Quechup uses this antipattern to implement the [[#Spam_your_contacts|spam everyone your the address book antipattern above]]).
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Here are sites that are currently doing this:
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It is also very bad user interface design. These sites that ask for your login (whether gmail or other services) are teaching users a very bad habit, a habit that is akin to what phishing sites depend on.
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* '''[http://nsyght.com Nsyght]''' - Register for an account to import from Digg, Pownce, Last.fm, and Twitter (site is in public alpha)
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Don't ask users for their login and password to another site like gMail etc.
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** unfortunately the "import from Digg, Pownce, Last.fm, and Twitter" feature depends on entering your username and password to those sites. (screenshot pending)
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Solution: support [[social-network-portability]].
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Read more about why this is an anti-pattern:
 +
* 2007-08-14 [http://www.brianoberkirch.com/2007/08/14/two-social-system-design-trends-that-should-really-really-stop-like-now/ Brian Oberkirch: Two social system design trends that should really, really stop. like now.]
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* 2007-10-11 [http://adactio.com/journal/1357 Jeremy Keith: The password anti-pattern]
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* 2008-01-04 [http://www.brianoberkirch.com/2008/01/04/this-antipattern-is-kryptonite-to-the-open-social-web/ Brian Oberkirch: this antipattern is kryptonite to the open social web]
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Here are some sites that are currently doing this:
 +
 
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=== Facebook see if more friends have joined ===
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[http://flickr.com/photos/factoryjoe/2110461562/ http://farm3.static.flickr.com/2324/2110461562_e624ab4175.jpg]
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'''[http://facebook.com Facebook]''' - Their "see if more friends have joined Facebook" feature provides you with a popup menu to enter passwords for numerous sites.
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=== Nsyght import your profile and friends ===
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[http://www.flickr.com/photos/tantek/2254537667/ http://farm3.static.flickr.com/2035/2254537667_d831c1fb3a.jpg]
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'''[http://nsyght.com Nsyght]''' - Register for an account to import from Digg, Pownce, Last.fm, and Twitter (site is in public alpha)
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* Unfortunately the "import from Digg, Pownce, Last.fm, and Twitter" feature depends on entering your username and password to those sites, which is ironic since those sites support microformats and [[social-network-portability]]!
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* '''Quechup'''
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=== Quechup which friends already use ===
[http://mashable.com/2007/09/02/quechup/ http://mashable.com/wp-content/uploads/2007/09/quechupsignup.PNG]
[http://mashable.com/2007/09/02/quechup/ http://mashable.com/wp-content/uploads/2007/09/quechupsignup.PNG]
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* '''ShareThis'''
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=== ShareThis import your contact lists ===
[http://flickr.com/photos/factoryjoe/1344414673/ http://farm2.static.flickr.com/1088/1344414673_8e306e265d_o.png]
[http://flickr.com/photos/factoryjoe/1344414673/ http://farm2.static.flickr.com/1088/1344414673_8e306e265d_o.png]
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[http://flickr.com/photos/factoryjoe/1345315346/ http://farm2.static.flickr.com/1143/1345315346_8eb2cf4d7c_o.png]
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ShareThis asks for your username and password to email services and social network sites.
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You cannot trust that the site will treat your login credentials with proper care (e.g. the pictured example, [http://microformats.org/wiki/social-network-anti-patterns#Quechup Quechup], emails everyone in the address book of the email service you provide login credentials for).
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=== Twitter are your friends on ===
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[http://www.flickr.com/photos/ronin691/2110909518/ http://farm3.static.flickr.com/2179/2110909518_fde956c2ee.jpg]
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It is also very bad user interface design. These sites that ask for your login (whether gmail or other services) are teaching users a very bad habit, a habit that is akin to what phishing sites depend on.
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'''[http://twitter.com/ Twitter]''' is a service that many users (including many of us active with microformats) love and adore and use constantly daily. Plus they implement microformats (e.g. [[hcard supporting user profiles]] and [[hcard xfn supporting friends lists]])!
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Don't ask users for their login and password to another site like gMail etc.
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However, we still need to call them out for supporting the third-party password anti-pattern.
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Solution: support [[social-network-portability]].
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As co-authors of [[Oauth]], please Twitter, implement and evangelize that path (perhaps even on that "are your friends on" page), rather than this anti-pattern.
 +
 
 +
== Join to fix your profile ==
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Some social network sites create public profiles for you without you having any contact with them.  If there are any mistakes, they make you join in order to fix them.  This sounds like blackmail: Join our service or else we'll continue to publish inaccurate information about you and therefore spam websearch results about you with misinformation.
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Blog posts:
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=== Spock join to fix ===
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* [http://adactio.com/journal/1357/ The password anti-pattern]—Jeremy Keith.
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* 2007-08-15 [http://www.wired.com/techbiz/startups/news/2007/08/spock_reputation Wired News: Astonishing! Spock Thinks You're a Pedophile]
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* [http://factoryjoe.com/blog/2007/12/19/public-nuisance-1-importing-your-contacts/ Public nuisance #1-importing your contacts]-Chris Messina.
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* 2007-12-16 [http://www.fullcirc.com/wp/2007/12/16/please-dont-invite-me-to-spock/ Full Circle Associates: Please, don’t invite me to Spock]
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* 2007-12-16 [http://ourfounder.typepad.com/leblog/2007/12/it-may-be-the-e.html Jim Benson: It May Be the Evil Spock] (and [http://ourfounder.typepad.com/leblog/2007/12/an-initial-resp.html An Initial Response to Spock])
== One Unified Social Network ==
== One Unified Social Network ==

Revision as of 17:39, 10 February 2008

Contents

Social Network Anti-patterns

While social-network-portability documents what to do to put your site on the open social web and be a good user-centric service in general, it's been noted that not everyone follows such advice and instead opts for a bunch of alternative either one-off (wasteful) or downright user-unfriendly tactics. This page documents such anti-patterns of social network design and implementation and provides (unfortunately) real world examples of such badly designed sites.

Spam your contacts

Many social networking sites ask you to upload your address book, or "Find Your Friends", when what the feature really does is Spam your contacts.

These sites seem to use your uploading of an address book as tacit/implied permission to spam all your friends with invites, which will annoy your friends, and make you look foolish. Making users annoy and look dumb to their friends is not good design.

This spamming behavior is now so bad, that users are creating new email accounts to knowingly avoid the problem:

Solution: support social-network-portability instead, not address book spamming.

Read more about why this is an anti-pattern:

Here are some sites that are currently doing this:

Quechup find your friends on

1302362704_63d97a8930.jpg

Quechup has a feature to "find your friends" which, even if it says "no contact present" will spam all your contacts in your address book and thus annoy all your friends and embarrass you. Clearly it is not just finding your friends from your address book, it is inviting everyone in your address book.

Spock scan my address book

Enter your other site login and password

Also known as:

Giving any site your login credentials/permissions for another site or service is a very bad idea. You cannot trust that the site will treat your login credentials with proper care (e.g. Quechup uses this antipattern to implement the spam everyone your the address book antipattern above).

It is also very bad user interface design. These sites that ask for your login (whether gmail or other services) are teaching users a very bad habit, a habit that is akin to what phishing sites depend on.

Don't ask users for their login and password to another site like gMail etc.

Solution: support social-network-portability.

Read more about why this is an anti-pattern:

Here are some sites that are currently doing this:

Facebook see if more friends have joined

2110461562_e624ab4175.jpg

Facebook - Their "see if more friends have joined Facebook" feature provides you with a popup menu to enter passwords for numerous sites.

Nsyght import your profile and friends

2254537667_d831c1fb3a.jpg

Nsyght - Register for an account to import from Digg, Pownce, Last.fm, and Twitter (site is in public alpha)

Quechup which friends already use

quechupsignup.PNG

ShareThis import your contact lists

1344414673_8e306e265d_o.png 1345315346_8eb2cf4d7c_o.png

ShareThis asks for your username and password to email services and social network sites.

Twitter are your friends on

2110909518_fde956c2ee.jpg

Twitter is a service that many users (including many of us active with microformats) love and adore and use constantly daily. Plus they implement microformats (e.g. hcard supporting user profiles and hcard xfn supporting friends lists)!

However, we still need to call them out for supporting the third-party password anti-pattern.

As co-authors of Oauth, please Twitter, implement and evangelize that path (perhaps even on that "are your friends on" page), rather than this anti-pattern.

Join to fix your profile

Some social network sites create public profiles for you without you having any contact with them. If there are any mistakes, they make you join in order to fix them. This sounds like blackmail: Join our service or else we'll continue to publish inaccurate information about you and therefore spam websearch results about you with misinformation.

Spock join to fix

One Unified Social Network

Several companies are trying to build the "one unified social network" (to rule them all) where they own/control the social network, and you're "allowed to" build applications on top of their proprietary platform. The most recent example of this is perhaps Facebook.

This is a bad idea for the same reason you don't see "one universal blogging service".

Other examples of folks walking down this path:

The hope is that these services will see the potential upside of providing open user profiles and social networks through social network portability and thus enable syndication of such data, as popular blogging services do.

related

social-network-anti-patterns was last modified: Wednesday, December 31st, 1969

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