question-answer-examples

Question & Answer Examples

Examples of questions & answers on web pages.

Contributors

Andy Mabbett,Taylor Cowan

General

• Google search for "faq"
• http://microformats.org/wiki/faq - this 'wiki'
  • Note use of list of Qs as table of contents, then repeated with respective answers.
• http://www.met.police.uk/dataprotection/faq.htm
• http://mnnc.net/faq
  • use of definition list, dl/dt/dd tags
• http://www.gnu.org/licenses/gpl-faq.html
  • uses definition lists, dl/dt/dd tags
• http://www.mozilla.org/support/firefox/faq
  • another definition list based Q/A example
• http://www.sun.com/software/opensource/java/faq.jsp
  • question/answer indicated by class of divs
• http://www.webstandards.org/learn/faq/
  • complex, outline style with questions grouped in hierarchies
• The Firefox faq is marked up with <dl> http://www.mozilla.org/support/firefox/faq as is the old Mozilla 1.5 FAQ: http://www.mozilla.org/start/1.5/faq/profile.html#newprofile Both of them are separated into sections and have tables of contents.
• For the W3C XHTML faq, the table of contents is in an ordered list, and contains urls that point to the question/answer fragments below. The question answer fragments are an h3 element paired with one or more p elements.
• For the Brainstorms and Raves article on HTML, XHTML, and Structure, the faq is definition list enclosed in a div element of the class faq. Questions are inside of dt elements, and answers inside of dd elements. If a question has multiple answers, there would be a seperate dd element for each answer.

Multi-page FAQs

• http://www.nhs.uk/England/NoAppointmentNeeded/WalkInCentres/Default.aspx
  • Lists of questions on one page, repeated, singly, with single answer on separate page.

Questions lacking specificity

• http://www.ratemds.com/faq.jsp
  • What is the purpose of this site?
    • could be: what is the purpose of ratemds.com?
  • Who can rate?
    • "Who can rate MDs on ratemds.com?
  • What is your privacy policy?
    • What is the privacy policy of ratemds.com?

Supplementary questions

• http://incompetech.com/gallimaufry/leap.html
  • several examples, e.g. "What makes you think that's the correct rule?"

Non-questioning questions

• http://www.sfgate.com/chronicle/faq.shtml
  • "sign me up" (the last item)

Formats

NOTE: This should really be moved to qa-formats.

• DocBook has a <qandaset> element http://www.docbook.org/tdg/en/html/qandaset.html which is used with <question> and <answer> elements, and optionally <qandadiv> elements.

See also

• question-answer-brainstorming